CUSTOMER SERVICE ASSOCIATE
Role: Customer Service Associate
Permanent: January to June 30-40 hrs/week (weekend work is required)
July to December 16-40 hrs/week (Mon-Fri)
Salary/Wages: Starting at $16.00/hr
THE POSITION
Reporting to the Manager of Customer Success and Fulfillment, this role involves answering phones and emails, taking phone orders, helping customers with questions or concerns, processing mail and fax orders, and occasionally assisting with picking and shipping orders.
REQUIREMENTS FOR THE POSITION:
- Attention to detail and a strong work ethic
- Ability to work well in a team setting and individually
- Knowledge in gardening
- Working knowledge of computers
- Strong customer service skills
- Excellent conflict resolution skills
- Must love dogs! (We are a dog-friendly business)
How to apply: Fill out the form below indicating which position you are applying for. Please include both a cover letter and resume. Only selected applicants will be contacted.