Thank you for taking the time to share your experience. We're sorry to hear that your red onion sets have not performed as expected.
While onion sets typically emerge fairly quickly, cool soil temperatures, inconsistent moisture, planting depth, and other growing conditions can affect emergence. If you planted them recently, there is still a chance that some may continue to sprout, although emergence generally becomes less likely as more time passes.
If the majority of your onion sets have still not emerged, we'd be happy to review the situation. Please email garden@ttseeds.com with the date the sets were planted, photos of the planting area, and details about your watering routine. Our Customer Service team will review the information and assist you in accordance with our warranty policy.
We appreciate your feedback and the opportunity to help resolve your concerns.