Thank you for your email, we're sorry to hear that Achillea isn't doing so well.
If your perishable item has not leafed out after 6 weeks from the date it was planted, (Some rootstock can take up to 10 weeks) you are welcome to submit a warranty claim. Claims must be submitted no later than October 31st.
To help us properly review your claim, please include clear photos of the plant and area where the plant has been planted. Photos are required for all warranty claims.
To better understand the situation and provide you with the best possible assistance, we also ask that you include the following information:
● The steps you took during the planting process (such as soil preparation, planting depth, and
spacing).
● Details about how you have been caring for the plant since planting, including your watering
schedule, fertilization, sunlight exposure, and the approximate temperature conditions.
Once we receive this information, our Customer Service team will carefully review your claim and follow up with you as soon as possible.
This can be sent to garden@ttseeds.com
Thank you,
Customer Service
T&T Seeds
