Thank you for your kind words about our staff. We’re sorry to hear that the product did not sprout and that it developed an unpleasant smell while in your sprouting jar. This can happen if seeds are exposed to conditions that encourage spoilage, such as excess moisture, poor air circulation, or prolonged soaking.
We’re glad we were able to assist with a refund, and we appreciate you giving us the opportunity to make it right. Thank you for taking the time to share your experience.
