Thank you for taking the time to share your experience. We're sorry to hear that your Hazelbert did not survive after planting.
Bare root Hazelbert plants can experience transplant stress as they establish, and while many leaf out within several weeks, some may take up to 10 weeks to break dormancy depending on weather and growing conditions.
If your plant declined within a couple of weeks of planting and you have not already submitted a warranty claim, we'd be happy to review it. Please email garden@ttseeds.com with your order number, the planting date, clear photos of the plant and planting area, and details about how it has been cared for since planting. Photos are required for all warranty claims.
Our Customer Service team will carefully review the information and follow up with you as soon as possible.
Thank you for bringing this to our attention. We appreciate the opportunity to assist you.