Thank you for taking the time to share your experience. I'm very sorry to hear that only one of your five Incrediball Blush hydrangeas survived. I understand how disappointing that must be, especially after providing them with good care.
We'd be happy to review your plants under our warranty policy. If the plants were in the ground for at least six weeks, please email us with your order number, photos of the planted hydrangeas, and details of the planting and care they received, including watering and fertilizing. This information helps us properly assess the claim.
Once we receive this information, we'll review your warranty claim and determine the appropriate resolution. We're glad to hear that the surviving plant is doing well, and we hope we can help make things right with the others.