We’re sorry to hear that your Potentilla Happy Face Pink Paradise arrived in poor condition and that you were disappointed with your purchase. We understand how frustrating it is to receive a plant that does not appear healthy upon arrival.
Bare-root and young plants can sometimes look stressed after shipping, but they should show signs of life once planted and given proper care. We would be happy to look into this further — please contact our customer service team with your order details and photos of the plant upon arrival so we can assist.
