We purchase our perishable stock from all over the world. All the stock is shipped into our Headingley warehouse, packed and stored at a controlled temperature.
This ensures the stock is kept dormant and fresh, right until we ship your order. We buy stock that is hardy to zones 2 and 3. If they are not, we state this in the description. We do our best to provide healthy stock. Please, upon arrival of your order make sure you open and inspect it immediately to ensure everything is to your satisfaction. If there is a problem, we will adjust it immediately. Our perishable stock is guaranteed to sprout or bud within 4 weeks of planting. The deadline for any failures must be reported within 8 weeks of receipt of stock. We will replace or credit on amount paid, our option. Once stock has sprouted, it is subject to climactic, soil and other conditions beyond our control. Therefore, we cannot guarantee subsequent results.
We want you to be happy with your order.
If you are not, we want to know so that we can correct it.